Key Responsibilities:

Coordinate daily logistics tasks with internal teams, port offices, and domestic colleagues.
Handle truck delivery rate inquiries from clients via phone and email.
Communicate with consignees and shippers to confirm delivery details, including appointment requirements, address accuracy, business hours, and special instructions.
Schedule and negotiate with trucking vendors for pickups and deliveries.
Monitor real-time delivery progress, address any delays, and collect proof of delivery for record-keeping.
Support the finance team by verifying and reconciling transportation invoices.
Source and onboard new transportation vendors to reduce costs and improve service quality.
Optimize delivery routes to improve efficiency and reduce transit times.
Dispatch drivers with clear instructions and ensure they are equipped for successful deliveries.
Act as a point of contact for customer delivery inquiries, providing timely updates.
Analyze delivery data to identify areas for process improvement.
Ensure all transportation activities comply with local traffic laws and company policies.
Collaborate closely with customer service, warehouse, and logistics teams to ensure smooth operations.

Qualifications:

Bachelor's degree in Supply Chain, Business Management, or related fields.
Proven experience in a dispatch or logistics role, preferably in the last-mile delivery or courier industry.
Strong organizational and multitasking abilities, with attention to detail.
Excellent communication and interpersonal skills.
Familiarity with routing software and tracking systems.
Ability to remain calm under pressure and make quick, informed decisions.
Knowledge of local geography and traffic patterns.
Flexibility to work variable hours, including evenings and weekends.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

Schedule:

Ability to Relocate:

Work Location: In person

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