Job Description

SUMMARY:

Directly responsible for effectively and profitably managing and directing the day-to-day aspects of all warehouse operations at Snapdragon Stadium. Oversees one full time direct report and several part time direct reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:

NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list, and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OPERATIONS

Meets warehouse operational standards by implementing production, productivity, quality, and customer-service standards. Also resolves problems and identifies warehouse system improvements.
Delivers supplies and equipment to departments by receiving and transferring items.
Ensures proper inventory levels are being maintained.
Moves inventory by scheduling products to be moved to and from the warehouse, coordinates inventory transfers with related departments.
Maintains storage areas by organizing floor space; adheres to storage design principles.
Develop and maintain strong partnerships with all vendors, evaluate and recommend new products to enhance standards and increase profitability.
Utilizes warehouse staff to load product into the concession stands and premium clubs/bars.
Responsible for receiving correct quantities and performing quality checks on orders from vendors.
Create planograms for all storage areas and keep warehouse areas organized and clean.
Conducts physical cycle counts, reconciles differences, and inputs data.
Maintains perpetual warehouse inventory and completes all purchasing requisitions.
Ensures warehouse and content in warehouse is secured at all times.
Ensures compliance with all applicable health and safety regulations.
Executes preventative maintenance schedule of all equipment.

STAFFING & DEVELOPMENT

Provides supervision, leadership, training, and development of staff including but not limited to warehouse supervisors, porters, and student warehouse employees.
Plan and prepare work schedules and assign employees to specific duties and tasks.
Meets warehouse operational standards by contributing information to strategic plans and reviews.
Completes and maintains ServSafe Managers certification and all company training.

GUEST SERVICES

Radiates a positive attitude with all guests that will be infectious and followed by managers/supervisors and other staff.
Addresses complaints and resolves problems.
Holds the team accountable to steps of service to deliver great guest service and responds and assists in any departmental guest service issue.
Researches, formulates, and recommends new or upgraded policies and procedures.
Develops and maintains working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and university personnel.
Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to employment, safety, and health.
Other duties as assigned.

FINANCIAL

In collaboration with the leadership team, assists the Senior General Manager in preparing budgets and financial reports for all warehouse areas.
Prepares financial projections and forecasts cost/benefits for new projects.
Manage the process for ordering and maintaining all inventories for food and beverage, maintain cost control efforts for labor and waste management.

Job Requirements

MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:

The minimum preferred requirement for applicants is an Associate’s Degree or higher; plus at least two or more years of warehouse experience in large volume food service preferably in a stadium or entertainment venue. Computer savvy and proficient in Microsoft Office and Google Workspace products.

Strong interpersonal skills, self-motivation, detail oriented, and organization skills required.

Food Handler certificate from the County of San Diego preferred.

A valid state driver’s license is required and ability to drive company vehicles is required.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

LANGUAGE SKILLS:

Must be able to read, write and understand English and Spanish is helpful but not required. Requires the ability to follow verbal and written instructions, guidelines, and objectives. Requires the ability to read, comprehend, and interpret general business information. Requires the ability to effectively present information and respond to questions from employees, subordinates, vendors, other departments, customers, and the general public.

MATHEMATICAL SKILLS:

Requires the ability to apply basic math concepts; calculating figures and amounts such as discounts, portions, percentages, and volume.

REASONING ABILITY:

Requires the ability to apply common-sense understanding to carry out general written or oral instructions. Must be able to multitask, prioritize work and pay attention to detail. Requires good analytical and quantitative skills.

MANUAL DEXTERITY:

Must be able to utilize a computer. Requires the ability to use a variety of office machines and food service equipment.

PHYSICAL COMMUNICATION:

Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds. Physical appearance presented to the public and internal employees must be professional.

PHYSICAL DEMANDS:

Must be able to operate equipment (to include but not limited to) office equipment such as computers, copy machines, and fax machines, cars, trucks, and golf carts. Must be able to move, lift or carry heavy objects or materials up to 165 pounds using proper techniques with or without assistance.

WORKING CONDITIONS AND HAZARDS

Work is regularly performed in a warehouse where there is frequent exposure to food fumes or airborne particles. The employee occasionally works near moving mechanical parts and is regularly exposed to extreme cold, extreme heat, including humid conditions as well as cleaning chemicals. The employee is regularly exposed to loud noises such as fireworks, crowd noises, announcements, etc. within a stadium environment. The noise level in the work environment is usually moderate.

SUPPLEMENTAL INFORMATION:

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act pursuant to California Penal Code Section 11166.5.

BACKGROUND CHECK INFORMATION:

A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd.

Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses.

Failure to answer background check questions honestly, and satisfactorily complete the background check may affect the employment status of applicants or continued employment of current Aztec Shops employees who apply for promotional positions which require a background check.

Aztec Shops Ltd. complies with all applicable federal, state and local laws, including California Fair Chance Act, when conducting background checks.

Aztec Shops will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Aztec Shops is concerned about criminal history that is directly related to the job, you will be given notice and an opportunity to respond and provide additional information such as rehabilitation efforts or mitigating circumstances, or information pertaining to the accuracy of the background report. Aztec Shops will consider all evidence of rehabilitation and mitigating circumstances. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.

Aztec Shops is a diverse community representing many perspectives, beliefs, and identities. We are committed to fostering an inclusive, respectful culture that promotes open communication, mutual respect, and a sense of belonging, to support the success of both our employees and students.

All Aztec Shops programs and activities are open and accessible to all individuals, regardless of race, sex, color, ethnicity, or national origin, and other characteristics protected by law. Consistent with California and federal civil rights laws, Aztec Shops maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices.

Aztec Shops is dedicated to providing equal opportunity in employment and ensuring that no employee or applicant faces unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin or any other characteristic protected by law. This commitment applies to all aspects of employment, including but not limited to recruitment, hiring, promotion, compensation, benefits, training, job assignments, disciplinary actions, and terminations.

Our commitment to equal opportunity ensures that every employee has access to the resources and support needed to thrive and succeed. Aztec Shops complies with Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable state and federal anti-discrimination laws.

For additional information about the SDSU campus policy please visit Affirming Equal Opportunity.

Aztec Shops, SDSU

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