Job Title: Vice President of Operations

Location: Santa Monica, CA 90404 – Hybrid Office Schedule

Reports to: CEO

About Us

We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products—we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.

Position Overview

We are seeking a dynamic and strategic Vice President of Operations to lead and optimize our end-to-end operational functions. This role will oversee a team of 9+ employees across Logistics, Sourcing, Packaging, Planning, Project Management, and Customer Experience. The ideal candidate must have extensive experience in beauty industry operations, product development, and project management while demonstrating strong leadership, negotiation, and communication skills.

The VP of Operations will be instrumental in establishing best-in-class operational processes and building a high-performing team to support the company’s growth and long-term vision. This role requires a proven ability to drive efficiency, scalability, and cost-saving initiatives while ensuring an exceptional customer experience.

Key Responsibilities

Strategic & Financial Leadership

Develop and execute long-term operational strategies that support global expansion, supply chain efficiency, and cost optimization.
Lead budget management and cost-saving initiatives across sourcing, logistics, and production while ensuring product quality and sustainability.
Provide thought leadership on industry trends, operational risks, and innovations to drive business growth.

Operations & Supply Chain Management

Oversee supply chain planning, logistics, and fulfillment to ensure on-time, cost-effective product delivery.
Optimize inventory management, forecasting, and demand planning to reduce waste and improve product availability.
Develop and maintain strong supplier relationships, negotiate contracts, and enhance sourcing strategies for cost efficiency and quality control.
Lead third-party logistics (3PL) and NetSuite ERP system integration to streamline operations and drive scalability.

Project & Product Development Management

Manage cross-functional projects, including new product launches, process improvements, and system implementations.
Work closely with Product Development, Marketing, Finance, and Regulatory teams to align operational strategies with business goals.
Establish best-in-class processes to ensure smooth execution of product development and go-to-market timelines.

Customer Experience & Service Excellence

Oversee customer service operations to drive satisfaction and resolve escalated issues efficiently.
Implement strategies to enhance the customer experience through streamlined fulfillment and responsive service.

Leadership & Team Development

Build, mentor, and lead a high-performing operations team, fostering a culture of collaboration, accountability, and innovation.
Develop and implement talent development programs to ensure team growth and succession planning.

Qualifications & Experience

10+ years of experience in operations, supply chain, or logistics within the beauty industry (mandatory).
Product development experience within beauty is highly preferred.
Strong background in project management, logistics, sourcing, and planning.
Proven leadership experience in scaling teams and optimizing operational functions.
Exceptional negotiation skills and experience managing suppliers and vendors.
Highly organized, persuasive, and detail-oriented, with a strong ability to drive initiatives forward.
Data-driven decision-maker with a track record of process optimization and cost reduction.
Experience managing third-party logistics (3PL) providers and ERP systems to enhance operational efficiency.
Excellent communication and stakeholder management skills to influence cross-functional teams.
International experience is a plus, particularly in global supply chain management and logistics.

Why Join Us?

Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts.
Fast-paced, collaborative work environment with opportunities for career advancement and professional growth.
The opportunity to make a significant impact in a growing and innovative beauty brand.

If you are a strategic and results-driven operations leader with a passion for the beauty industry, we’d love to hear from you!

G2G Ventures PBC jobs

Vice President of Operations

Never Miss a New Opportunity