JOB TITLE: OPERATIONS COORDINATOR

Job Announcement: April 10, 2025

Application Due Date: Open until filled

HOW TO APPLY:

Submit a cover letter with two professional references and a resume to:

E-mail (preferred method): kim@issaquahfoodbank.org

Mail:

Kim Skok

Issaquah Food & Clothing Bank 179 1st Avenue SE Issaquah, WA 98027

Please do not call, thank you!

JOB DESCRIPTION:

· Full-time (40 hrs/week)

· Onsite worker

· Reports to: Operations Manager

COMPENSATION & BENEFITS:

· $ 30.68 - $35/hr DOE

· Paid sick and vacation time

· Health, vision, and dental insurance plans (85% covered by IFCB)

· Simple IRA plan with matching

· Holiday time off

ABOUT US:

In 2021, we celebrated our 50th anniversary, focusing on the community compassion which makes us the vital resource we’ve become for thousands of families. The staff, volunteers, donors, and community partners of the Issaquah Food & Clothing Bank help our East King County neighbors stay healthy, employed, and housed by providing free food, hygiene and household items, case management and resource referral services. We believe that food is a right, not a privilege, and dignity is at the heart of everything we do. Our goal is to provide a gracious space where people feel welcome, safe, and cared for. If you are passionate about this mission and those who find themselves in need of these resources, please consider joining our team of compassionate and driven professionals. We welcome your positive energy and endless potential. 

POSITION SUMMARY:

The Operations Coordinator plays a key role in a collaborative, high-energy team, ensuring the smooth operation of all programs, maintaining organized inventory and warehouse spaces, and consistently providing welcoming and gracious customer service to the community we serve. Work is primarily performed in a warehouse/grocery store-like setting, requiring the ability to regularly lift items up to 50 pounds.

Position hours are full time, 40 hours per week, with a biweekly schedule, with some shifts 8 am – 4:30 pm and others 11:30-7:30 pm, to accommodate current operating hours. One weekend day per month, minimum, may also be required. Hours may vary occasionally for special programs. Note that the exact hours are subject to change based on the evolving needs of our community.

Driving staff vehicles (vans and box truck) is required for this position. Applicants must have a clear driving record, pass a driving background check, and be at least 25 years old to meet the insurance coverage requirements for staff vehicles.

KEY RESPONSIBILITIES:

1. Coordinate daily IFCB operations, including:

· Lead teams of volunteers in the completion of various tasks.

· Lead afternoon and/or weekend food drives at our offsite warehouse location (1 mile from the food bank)

· Assist as needed weekend offsite food and clothing donation drives.

· Drive box truck or large van as needed for food/product pickups.

· Co-lead one or more open shopping shifts (11:30 am – 7:30 pm) every other week.

· Support food intake processes and distribution of food products and other goods.

· Assist with setting up grocery store and prepping workspace for home delivery and youth programs.

· Ensure workspaces are clean, organized and reset prior to volunteer shift changes.

· Ensure shoppers’ needs are met and help greet and interact positively with all clients, volunteers, and donors.

· Support operations team with stocking, restocking, and inventory management.

· Assist with answering front door and addressing community members’ emergency needs.

· Contribute to ongoing operational process improvement.

· Data entry and administrative program support

· Attend all required staff meetings workshops and trainings

2. Provide staff support during special programs and events, including food and/or clothing drives.

3. Develop and maintain positive, collaborative working relationships with team members, volunteers, donors, and other partner agencies.

4. Perform other duties as assigned by the manager and attend training as required.

QUALIFICATIONS:

Education/Experience

· Required:

o Associate or bachelor’s degree and two years of warehouse or team leadership experience preferred.

o Applicants must have a clear driving record, pass a driving background check, and be at least 25 years old to meet the insurance coverage requirements for staff vehicles.

o Must be able to lift up to 50 pounds on a regular basis. This is a physically rigorous position in a busy, multi-faceted work and warehouse environment, and occasionally in adverse weather conditions.

· Strongly desired:

o Bilingual in Spanish, Mandarin, Russian or Ukrainian

o Experience working in a food pantry or similar operation.

o Knowledge of warehouse organization.

o Knowledge of intake and distribution practices and procedures.

o Knowledge of food safety and warehouse operations safety.

o Familiarity with using an inventory management system.

o Experience using manual and electric pallet jack.

o Ability to drive a vehicle; valid driver’s license; and a good driving record.

Knowledge, Skills, and Abilities

· Organize, set priorities, multi-task, and meet deadlines.

· Safely and repeatedly lift up to 50 pounds throughout an 8-hour day.

· Experience with operating a pallet jack.

· Experience driving a box truck and large van.

· Exercise good judgement and discretion, maintain confidentiality of clients, colleagues, and agency.

· Relate well to individuals of all backgrounds and socio-economic levels.

· Communicate effectively with clients, donors, volunteers, and colleagues verbally and in writing.

· Work as part of a dynamic, high-functioning team, as well as work independently with a minimum of supervision.

· Maintain a flexible schedule, including being able to work evening and weekend hours.

· Proficiency with Microsoft Office Word, Excel, and Outlook).

· Ability to motivate diverse volunteer teams.

EQUAL OPPORTUNITY EMPLOYER

The Issaquah Food & Clothing Bank places equity high on our list of values. As an employer, this is demonstrated by our equal employment opportunities for all employees and applicants. All applicants will be considered for employment regardless of race, color, religion, age, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Type: Full-time

Pay: $30.68 - $35.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Vision insurance

Schedule:

Day shift
Evening shift
Monday to Friday
Weekends as needed

Ability to Commute:

Issaquah, WA 98027 (Required)

Work Location: In person

Issaquah Food & Clothing Bank

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