WHO WE ARE

Hi-Tech Electric is a family-owned company with three generations of expert electricians, proudly serving our community since the 1950s. We specialize in a variety of residential and commercial electrical projects, and we're known for delivering high-quality service with integrity, reliability, and efficiency.

WHO WE’RE LOOKING FOR

We are looking for a highly motivated, detail-oriented, and enthusiastic Administrative Dispatcher to become the central point of contact between our customers, technicians, and management team. This role is crucial in keeping daily operations running smoothly by scheduling jobs, maintaining records, and ensuring exceptional customer communication from start to finish.

The ideal candidate will:

Thrive in a service-based, fast-paced environment
Be upbeat and professional in all forms of communication
Be highly organized, efficient, and dependable
Work well independently and as part of a team
Enjoy building, improving, and managing systems with minimal supervision
Be able to manage multiple responsibilities and prioritize tasks effectively
Be aligned with our company’s mission and committed to long-term success

This role requires someone who is eager to learn, grow with the company, and take ownership of their work. As the company continues to grow, this position may evolve to include responsibilities such as training and leading additional team members to ensure continued operational excellence.

RESPONSIBILITIES

Serve as the first point of contact for customers via phone, email, and in-person
Schedule, manage, and track jobs using our scheduling software
Communicate daily job schedules to technicians and ensure they are prepared
Act as a communication bridge between technicians and customers
Maintain accurate and up-to-date records of customer information and job status
Efficiently update expenses and work orders within each job to ensure accurate tracking and reporting
Monitor GPS tracking system to verify technician routes and appointments
Handle permit applications and schedule inspections through city departments
Follow up with customers regarding job status, estimates, and bids
Resolve scheduling conflicts and make adjustments in real-time
Monitor front desk activity and greet visitors, customers, and vendors
Receive and check in mail, packages, and courier deliveries
Assist with general administrative tasks such as filing, organizing, and project support
Schedule maintenance for company vehicles
Communicate effectively with management about daily operations and updates
Support ongoing projects and tasks as needed
Support management request

QUALIFICATIONS & SKILLS

High school diploma or equivalent (required)
1+ years of administrative or customer service experience preferred
Experience with scheduling or dispatching (a plus)
Strong written and verbal communication skills
Personable and professional phone presence
Excellent customer service and interpersonal skills
Proficient in Microsoft Office and Google Workspace
Comfortable working within a scheduling database and CRM system
Highly organized and detail-oriented
Ability to multitask, prioritize, and remain calm under pressure
Strong problem-solving skills and logical thinking
Data entry and typing proficiency
Able to take initiative and follow through with minimal supervision
Resourceful, adaptable, and eager to grow with the company

BENEFITS & COMPENSATION

Hours: Monday- Friday 8:00 am to 5:00 pm

1 hr. Unpaid lunch,
No Weekends

Pay: $17–$21/hour, depending on experience Medical, Dental & Vision Insurance:

Available after 90 days for full-time employees (32–40 hours/week)
Hi-Tech Electric covers 50% of the employee’s monthly medical premium
Vision, dental, and dependents are available at the employee’s cost

Paid Vacation:

After 90 days: 40 hours/year (for first two years)
After two years: 80 hours/year

Paid Holidays:

Select company-observed holidays are paid for full-time employees

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Ability to Commute:

Garden City, ID 83714 (Required)

Ability to Relocate:

Garden City, ID 83714: Relocate before starting work (Required)

Work Location: In person

Hi-Tech Electric LLC

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