Foreway Transportation is looking for a customer service/load planner with experience in the trucking industry. Must be detail oriented, good at multi-tasking and have excellent problem solving skills. Demonstrated success with rate negotiation with brokers and customer development a plus. Applicant must be willing to do new things, and work well in a close team environment Knowledge of DOT regulations is a must.

Experience in transportation customer service or dispatch required.

Strong computer skills with internet browsers, 365 outlook, Excel, etc required.

Benefits:

Retirement plan (401k)
Bonus program
Health insurance
Dental insurance
Life insurance plan
Vision insurance
Short and long term disability
Paid time off

Job Duties/Responsibilities:

Building strong relationships with assigned customers and brokers
Solicit profitable loads from brokers
Communicate by email, phone.
Work on excel spreadsheets
Work with SSI Powerpro TMS system (will train)
Tracking system is Omnitracs
Data entry
Track and Trace Shipment Progress and update customers on the status of loads when needed.
Back up other team members when needed
Communication with the operations team regarding issues and updates.

Work schedule, Monday to Friday 8am to 5pm (on call when needed)

Communication method(s) used:

Email
Phone

This Job Is:

A job for which military experienced candidates are encouraged to apply
A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
A job for which all ages, including older job seekers, are encouraged to apply
Open to applicants who do not have a college diploma
A job for which people with disabilities are encouraged to apply

Work Remotely

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Education:

High school or equivalent (Required)

Experience:

Logistics : 1 year (Required)
Logistics/customer service: 1 year (Required)

Work Location: In person

FOREWAY TRANSPORTATION INC

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