Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.

Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.

We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.

Summary

Responsible for supporting the development and expansion of business applications and the Change Control process. This position will play an active role in identifying and developing emerging technologies that will improve companywide efficiencies, customer experience and our warehouse management system.

Essential Duties & Responsibilities

Manage day to day operations of Citizen Watch America's WMS system and all integrated systems, including Dynamics Nav.
Troubleshoot and resolve system error(s)/issue(s) and perform root-cause analysis.
Basic knowledge of managing projects. Knowledge of Project Management Tool Jira is a plus.
Partner with business stakeholders to understand and gather requirements.
Partner with IT peers and business partners to establish testing processes to ensure thoroughness and quality.
Assist with system testing and reporting defects.
Implement and maintain software while complying with the Citizen change control policy.
Provide technical support to the system users.
Other duties as assigned.

Qualifications

Bachelor’s degree in Computer Science or Information Technology or at least 2 years of related experience in the IT field.
Basic experience and understanding of ERP process – especially Shipping/Receiving.
Understanding of warehouse processes (receiving, put away, inventory control, cycle counting, picking, packing, shipping).
Experience with major WMS package; Manhattan Scale preferred.
Minimum 1 year experience troubleshooting and resolving WMS issue(s) is required.
Minimum 1 year experience with WMS System Testing.
Experience in SQL for data retrieval, data analysis, and to resolve system issues; Microsoft SQL Server highly preferred.
Experience in Microsoft Office Suites (Outlook, Microsoft Excel, etc..)

EEOE

Pay Range: $69,000.00 - $75,000.00

Citizen Watch America

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