Join Borderworx Logistics: Where Every Connection Counts

Are you ready to embark on a journey with a company that's reshaping the logistics landscape? At Borderworx Logistics, we're not just handling shipments; we're forging connections. We are seeking dedicated individuals who are eager to contribute to a team dedicated to making a difference daily.

Position: Logistics Coordinator / Customer Service Representative

Location: 6405 Inducon Drive West, Sanborn, New York 14132

Pay: Competitive pay based on experience - Starting Pay: $18.00 Hour

Hours: Full-time position, 8:30 AM - 5:00 PM

About Us:

Borderworx Logistics is an emerging 3PL company specializing in the Canada–U.S. trade lane. Our services include warehousing, distribution, consolidations, customs brokerage, and trade consulting for forward-thinking companies in Canada and the United States aiming to streamline operations and expand their markets.

Job Overview:

As a Logistics Coordinator / Customer Service Representative at Borderworx Logistics, you will be at the forefront of our customer interactions. Your role will involve providing exceptional service to our clients, addressing inquiries, resolving issues promptly, and ensuring customer satisfaction at every touchpoint.

Duties:

- Handle inbound customer inquiries via phone, email
- Assist customers with live tracking, and issue resolution
- Conduct outbound calls for follow-ups and customer satisfaction
- Collaborate with internal teams to expedite solutions for customers
- Identify opportunities for upselling and promoting additional services

Qualifications:
- Strong communication skills with the ability to articulate information clearly
- Experience in customer service or related field preferred
- Ability to analyze customer needs and provide suitable solutions
- Sales or upselling experience is advantageous

At Borderworx Logistics, we believe that every connection counts.

Join us today and become part of our mission to redefine logistics through exceptional customer service.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Sanborn, NY 14132 (Required)

Ability to Relocate:

Sanborn, NY 14132: Relocate before starting work (Required)

Work Location: In person

Borderworx Logistics

Latest Jobs

Logistics Coordinator/Freight Forwarder